This Privacy Policy explains what personal data easycuci collects from you, why we collect it, how we use and protect it, and what rights you have over your own information. Please read it alongside our Terms & Conditions.
easycuci ("we", "us", "our", "the Company") operates the online gaming platform accessible at easycuci.club ("the Platform"). In relation to the personal data of registered players and visitors, easycuci acts as the data controller responsible for determining the purposes and means of processing that data. Where easycuci engages third-party service providers to process data on its behalf, those providers act as data processors under the Company's instruction.
This Privacy Policy applies to all personal data collected through the Platform, through account registration, through use of any easycuci product or service, and through any direct communication between you and the Company.
easycuci collects the following categories of personal data:
easycuci collects personal data through the following channels:
easycuci processes personal data for the following purposes, each supported by a lawful basis:
easycuci does not sell, rent, or trade personal data. We share personal data only in the following limited circumstances:
Some of the service providers engaged by easycuci may be located outside Malaysia. Where personal data is transferred to a jurisdiction that does not provide equivalent data protection standards, easycuci will implement appropriate safeguards — such as standard contractual clauses or binding corporate rules — to protect your data in transit and at rest in those jurisdictions.
easycuci retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods:
Where retention beyond these periods is required for the purpose of legal proceedings, regulatory investigation, or dispute resolution, data will be retained until those matters are concluded.
easycuci implements technical and organisational security measures commensurate with the nature and volume of the personal data we process. These measures include, without limitation:
Despite these measures, no internet transmission or electronic storage system is entirely immune to security risk. easycuci cannot guarantee absolute security and will notify affected players and relevant authorities promptly in the event of a data breach that creates a risk to their rights and freedoms.
The easycuci Platform uses cookies and similar tracking technologies to enable core platform functionality, measure usage, and improve the player experience. Cookies are categorised as follows:
You can manage non-essential cookies through your browser settings. Disabling all cookies may affect the functionality of the Platform. easycuci does not use cookies to serve third-party advertising on the Platform.
Subject to applicable data protection laws, you have the following rights in relation to your personal data held by easycuci:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within thirty (30) days. Requests may require identity verification before they can be actioned.
The easycuci platform is strictly for adults aged 21 years and above. We do not knowingly collect or process personal data from persons under the age of 21. Where we discover that personal data has been collected from an individual who is under 21, we will delete that data promptly and close the associated account. If you believe a minor has submitted personal data to easycuci, please contact us immediately at [email protected].
easycuci processes gaming activity data, deposit history, and session behaviour as part of its responsible gaming monitoring obligations. This processing enables the Company to identify patterns that may indicate problem gambling behaviour and to reach out to affected players proactively. This processing is carried out in the legitimate interests of player welfare and in compliance with applicable gaming regulatory obligations.
Where a player activates self-exclusion, data related to that exclusion is retained and processed to enforce the exclusion and to prevent the re-registration of excluded players. This data is not used for any other purpose. For more information, visit our Responsible Gaming page.
easycuci reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered players via email and/or a notice on the Platform at least seven (7) days before taking effect. The date of the most recent revision is shown at the top of this document. Continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
For any questions, requests, or complaints relating to this Privacy Policy or to the processing of your personal data by easycuci, please contact us:
Data Protection Contact:
[email protected]
Live Chat: Available 24/7 via the Platform
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in the jurisdiction applicable to you.
A summary of how easycuci protects your personal data and what you can do to stay in control of it.
All data transmitted between your browser and the easycuci platform is protected by 256-bit SSL encryption — the same standard used by major banks. Your credentials and financial data travel securely at all times.
easycuci does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used exclusively to operate your account and deliver the easycuci service.
You can request a copy of all personal data easycuci holds about you at any time by contacting our support team. We will respond within 30 days and will verify your identity before releasing data.
When your data is no longer needed — subject to legal retention obligations — you can request deletion. Erasure requests are processed promptly and confirmed in writing to your registered email address.
easycuci uses only strictly necessary, analytics, and preference cookies. No third-party advertising cookies are deployed on the Platform. You can manage cookie preferences via your browser settings.
Gaming activity data is analysed to support responsible gaming monitoring. Patterns that may indicate problem gambling are flagged proactively. This data is not used for any commercial profiling purpose.
Our support team is available 24/7 and can handle data access requests, corrections, and deletion requests. We aim to acknowledge all data-related queries within one business day.